A leading Bank in Nigeria is currently recruiting suitable and qualified candidates for the position below:
Noted: This is A MASSIVE RECRUITMENT FOR CONTACT CENTER AGENTS IN LAGOS, IKEJA. PAY IS 80,000 WITH PENSION, HMO.
Kindly Fill Form To Apply.
Job Title: Contact Center Agent
Location: Lagos
Company: Bank
Summary
- We are currently recruiting Contact Center Agents for a reputable bank.
- H/She will be the liaison between the bank and its current and potential customers.
- H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Job Responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs, clarify information, research every issue and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to up sell products when they arise.
Requirements
- HND/BSc in any discipline.
- Must not be more than 28 years old.
- Excellent spoken English with impressive interpersonal skills.
- Fluency in Hausa, Igbo Yoruba..
Remuneration
- Attractive Basic pay
- Other Benefits: Pension plus HMO
Application Closing Date
Urgent
How to Apply
Interested and qualified candidates should:
Click here to apply online